Do I need to log in for the walkthrough?
Try the flow interactively — fictional demo UI inspired by the real product. No login required.
From a Discord click to the dashboard view
Try the flow interactively — fictional demo UI inspired by the real product. No login required.
#support · Ticket panel
Need help? Pick a category and open a ticket. Our team will respond.
Open ticket
The flow in short
Members stay in Discord. Staff can steer and document in the web dashboard too.
1
Publish a panel
Create categories and post a ticket panel in your support channel.
2
Member opens a ticket
One click creates a private channel with their request.
3
Staff claims
Mods take ownership — visible in Discord and the dashboard.
4
Close & transcript
Finish with archive/transcript — auditable for the team.
Common questions
Where do members stay during a ticket — and where does the team work?
Members stay in Discord. Staff can steer and document in the web dashboard too.
How do I run TCD Bot on my server?
Invite the bot or sign in to the dashboard.